Big news! 

We’re excited to formally launch the Sirius Educator Community in conjunction with the publication of our new fully interactive, computer-scored SY 21-22 programs. 

The mission of the Sirius Educator Community is to support YOU, educator-participants, in the exchange of ideas, best practices, teaching tips, methods, activities, and resources that you would like to share with other Sirius educators. Collaboration among Sirius’s educators -- concerning content, activities, methods, and best practices -- can lead to some amazing and unexpected opportunities to learn and grow together as we prepare students for success on STAAR and life beyond K-12.

The community is structured around the same categories found in our Support knowledge base:

• Getting Started
  

• Using Sirius Online
  

• Delivering Instruction 
  

• Learning Resources
  

With the creation of an account within our Zoho-powered Online Support Center, you can start posting and participating immediately in:

• Discussions - What new and interesting topics make up your success story? What would you like to learn more about?
  

• Questions - Which questions do you have about Sirius or using Sirius in your classroom? All questions deserve a response!
  

• Ideas - What sorts of ideas do you have about improving education, learning, and success on STAAR? We’d love to hear about them in our community forums!
  

You can also quickly review posts in ‘read-only’ mode without an account or having to log in.

Finally, as the community aims to support instruction and learning as we release new updates and improvements each month, technical support issues and challenges can be quickly resolved outside of our community by ticket, phone, or email:

Create a Ticket

Create a Tech Support ticket by clicking the Ticket Icon on the main Support landing page and then choosing Online Technical Support.

By Phone

You can contact the SES Online team at (800) 942-1379, Option 2.

By Email

Please send any technical support issues to our email address for automatic ticket generation: support@siriuseducationsolution.zohodesk.com